AskSum Support

How can AskSum help?

Find answers or contact the AskSum team.

Contact support

Include your platform, app version, device model, and a short description. Do not send passwords or sensitive financial, medical, or identity information.

Support is provided in English; translated requests are welcome.

Email support[SUPPORT_EMAIL]

Quick help

Calculation or conversion issue

Check the mode, units, decimal precision, angle setting, and exact expression.

Smart is unavailable

Check whether the local Smart daily UTC limit has been reached, then reload the cached app if needed.

History or sync

History is local by default. Check Save calculations and Trash; cloud history requires an optional signed-in account.

Permissions

Enable only the camera, photos, microphone, or speech permission you choose. Typed calculations remain available.

FAQ

Support FAQ

01How do I delete my data?

Clear local history and Trash, remove exports, and uninstall the app. For cloud accounts, use Account deletion or contact support; device backups are controlled by Apple or Google settings.

02How do I cancel a subscription?

Manage web subscriptions in the Stripe customer portal. Manage native subscriptions in App Store or Google Play account settings.

03Can support recover my history?

No. Local history is not held in a support account. Cloud recovery depends on your optional account and sync state.

04Do you use cookies and advertising?

Essential storage supports security, sign-in, and calculator features. Eligible Free web-app pages may show Google banners; Google Privacy & Messaging provides advertising choices. Pro removes web-app ads.

AskSum service status

AskSum service and release updates are published on this website.